As a small business, we strive to provide the best quality and customer experience possible. Our refund policy is as follows:
Refunds are eligible if:The item arrived damaged, defective, or significantly different from what was described.The item did not arrive within the estimated delivery window (based on tracking).You requested a cancellation before the item was shipped.
Refunds are NOT eligible for:Buyer’s remorse or a change of mind after shipment.Orders with an incorrect shipping address entered at checkout.Delays caused by customs or local postal services (outside of our control).
📦 To Start a Refund:
Please reply with the following:
Your Order Number
A clear photo or video of the issue (if applicable)
A brief description of the problem
Once we review your request (within 1–2 business days), we’ll let you know the next steps — whether it's a full refund, partial refund, or replacement item.
If your request qualifies, please allow 5–10 business days for the refund to reflect in your original payment method.
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